1. Who we are
These Terms are between you (the law firm or other customer that opens a Meek workspace, and each user the firm invites) and Meek Suite, Inc., to be organized under Philippine law, with principal office at Unit 1105 Meridian, Golam Drive, Kasambagan, Cebu City, 6000 (or Meek, Inc. if that is the reserved name).
We operate Meek (practice management) and Suta (matter-bound legal AI) at law.meeksuite.com. We are a software operator, not a law firm. Using Meek does not create an attorney–client relationship with Meek Suite, Inc.
2. Plain summary
- The firm owns its matters, files, and work product. Meek hosts and processes them to provide the Service.
- Suta reads papers you put in front of it. It does not file, bill, or write back to the record until a person approves. It is not a lawyer and not legal advice.
- We host on Google Cloud. Under Google Cloud’s then-current terms for Customer Data on the enterprise services we use, Google does not use Customer Data to train its foundation models without permission. We do not train models on your case content. We do not promise that Google or Meek retains nothing.
- Each firm’s workspace is isolated from other firms on Meek.
- Subscriptions, seats, and AI capacity are as shown at registration and in Settings. When offered, trial access is fifteen days.
3. The Service
Meek is the firm desk: matters, people, papers, calendar, communications, time, invoices, intake, conflict checking, and related tools. Meek Drive keeps in-scope matter folders on a Windows PC in step with the firm workspace; the desktop app may carry additional notices. Suta Associate helps with research and first drafts from papers you choose. Suta Sentinel surfaces alerts and can match incoming mail to a matter or hold it for a decision.
Optional Google Workspace or Shared Drive linking is your choice; Google’s terms apply to that tenant. We may change features in a reasonable way. If we remove a material capability, we will say so in-product or by email to the firm administrator.
4. Accounts and your responsibilities
Administrators are responsible for seats, roles, and who may see which matters. You are responsible for the lawfulness of Customer Data you store; for privilege, confidentiality, and conflict duties you owe your clients; for reasonably securing passwords and devices; and for using Suta only on papers you are allowed to process. Meek is a tool, not your ethics counsel.
You must not break the law, probe other firms’ workspaces, overload or reverse-engineer the Service except as allowed by law, use Suta as if Meek were the lawyer, or resell the Service without our written consent.
5. Customer Data, confidentiality, and privilege
As between you and us, you own Customer Data. We do not claim copyright in your pleadings or client files. For Customer Data we act as a processor on your instructions. For account and billing data we act as a controller. Details are in the Privacy Policy.
We treat Customer Data as confidential and do not use it to serve another firm. Workspaces are firm-isolated. Other customers cannot see your matters, contacts, or files. Attorney–client privilege and work-product protection, if they apply, are between you and your client. Using a hosted processor does not make Meek your law partner. We will not volunteer Customer Data except as these Terms and the Privacy Policy allow (law, vendors needed to run the Service, or your instructions). We do not warrant that a court or regulator will treat every file in Meek as privileged.
Meek Suite, Inc. does not use Customer Data to train our own models. For Google Cloud AI we rely on Google’s Customer Data training restriction as then published for the services we use. That is a contractual cloud posture, not a claim that nothing is ever logged or stored. Meek does store the firm’s files for the firm — that is the product.
6. Suta
Suta can be wrong, incomplete, or too confident. You must review research and drafts before you rely on them or file them. Suta does not appear in court, form a lawyer–client relationship with your client, or replace conflict checking, limitation periods, or your judgment. Writes to tasks, notes, or the file are proposals until a person approves, except where a documented product path you configured says otherwise.
7. Vendors
We use Google Cloud to host the Service and to run Suta’s models. We use PayMongo for payments and Mailgun (Sinch) for transactional email. If you connect Google Workspace, Google processes those files under your Google relationship as well. Each vendor’s then-current terms apply to that slice of processing.
8. Plans, trial, and fees
Prices, seat kinds, included AI capacity, and taxes are as shown at registration and in Settings. When a trial is offered it is fifteen days, with colleague-invite limits as shown on the site. Paid billing is through PayMongo or another processor we name. Failed payment may reduce AI features or lock the workspace under our published billing rules. Exhausting AI capacity pauses or degrades AI features; it does not delete your files.
9. Security
We use reasonable measures appropriate to a hosted legal SaaS (access control, firm isolation, encrypted transport, cloud provider controls). No system is perfectly secure. You must also protect endpoints, Meek Drive folders, and export copies.
10. Our software
Meek, Suta, the software, documentation, and marks are ours or our licensors’. These Terms grant a limited, non-exclusive, non-transferable right to use the Service during a paid or trial term. They do not sell you the source code.
11. Disclaimers
The Service is provided as available. We do not warrant uninterrupted uptime, that Suta is error-free, or that the Service will meet a particular court or regulator’s filing rules. To the extent Philippine law allows, we disclaim implied warranties of merchantability and fitness for a particular purpose. Mandatory consumer statutes, where they apply and cannot be waived, prevail.
12. Liability
You will defend and pay us for claims arising from Customer Data, your clients, your users’ misuse, or your violation of law or these Terms, except to the extent caused by our willful misconduct. Except for death or personal injury caused by our negligence, fraud, or liability Philippine law does not allow us to limit, our total liability arising out of the Service in any twelve months is limited to the fees you paid us for that workspace in those twelve months. We are not liable for lost profits, lost clients, missed filing dates, or indirect loss, except where the law forbids that exclusion. These limits are part of this draft and remain subject to counsel’s final wording.
13. Term, export, and deletion
Either party may end a trial at any time. Paid terms follow the plan and billing rules. You may export files and records using product tools while the workspace is accessible. After termination we will disable access and, after a reasonable wind-down including backup cycles, delete or de-identify Customer Data except where we must keep a slice for law, dispute, or billing proof. Deletion is not instant on every replica.
14. Changes
We may update these Terms. Material changes will be posted on this page. When the product requires it, users must accept the new version string before continuing. Creating an account, joining a firm, completing paid setup, or accepting an update after login records the version shown above with the acceptance time.
15. Governing law
These Terms are governed by the laws of the Republic of the Philippines. Venue: courts of Cebu City, unless mandatory law gives you another forum, or we both agree in writing to another process. Counsel will confirm venue before this draft is marked final.
16. Contact
Privacy: see the Privacy Policy (intended Data Protection Officer mailbox dpo@meeksuite.com once created). Product and billing: your firm administrator, or support through the channels we publish on the site. Post: Unit 1105 Meridian, Golam Drive, Kasambagan, Cebu City, 6000, Philippines.